Privacy Policy
Progen Service

📍 House №59, Street №21, Sector A3, Zone 4, Regi Model Town
📞 +92 349 2587073
📧 Shahidislam60@gmail.com

Progen Service is committed to protecting the privacy of our customers (farmers, distributors, and agricultural businesses). This policy outlines how we handle the personal and business data collected during the sale and distribution of high-quality farming seeds.

Data Collection
We collect necessary personal identification data (Name, Farm/Business Name, Physical Delivery Address, Phone Number, and Email Address) required to process and deliver seed orders.

Order-Specific Data
We may collect data on specific crops and seed varieties purchased to understand regional demand, optimize inventory, and provide tailored agronomic advice.

Use of Information
Collected information is used exclusively for: processing transactions, dispatching seed shipments, providing customer support, issuing invoices, and sending essential updates on product availability or regulatory changes.

Data Sharing for Logistics
Personal data, specifically the Name, Address, and Phone Number, is shared with trusted third-party logistics and courier services solely for the purpose of fulfilling the delivery of your seed order.

Marketing Communications (Opt-in)
We will only use your email or phone number to send promotional content about new seed varieties, hybrid improvements, or seasonal discounts if you have given explicit consent (opt-in).

Data Security
We implement standard electronic and physical security measures to protect customer data against unauthorized access, use, or disclosure. Transaction data is processed through secured payment gateways.

Data Retention
We retain transaction records and associated personal data for the duration required by local commercial and tax laws, typically seven years, after which the data is securely destroyed or anonymized.

Third-Party Disclosure (Exclusions)
We do not sell, trade, or rent your personal identification information to external marketing companies or unrelated third parties. Disclosure only occurs as required by law (e.g., government audit, court order).

Access and Correction
Customers have the right to request access to the personal data we hold and request corrections to any inaccuracies by contacting our support email (Shahidislam60@gmail.com).

Policy Changes
Progen Service reserves the right to update this policy. We will notify customers of significant changes by updating the “Effective Date” and posting the revised policy on our primary communication channels.

Progen Service
📍 House №59, Street №21, Sector A3, Zone 4, Regi Model Town
📞 +92 349 2587073
📧 Shahidislam60@gmail.com